Privacy Policy
About the Policy
At FlixArts, safeguarding our customers’ privacy is our highest priority. We treat your information with the utmost care and respect as if it were our own. While we do collect certain information from our customers, it is solely to enhance our services. FlixArts takes full responsibility for the protection and proper use of our customers' data, and we do not rent or sell the information you provide online.
This policy outlines how your personal information is collected, why we collect it, and how we use it. We also explain the choices available to you about how your information is collected and used.
Personal Information Collected
FlixArts collects personal information such as your name, email address, mailing address, and phone number. This information is voluntarily provided by you when placing an order or saving information with us. We may also collect email addresses or mailing addresses through our contact forms, which are used to respond to comments, questions, or other communications.
In addition, we maintain records of the items that interest you and your past purchases on our site.
Use of Collected Data
The data we collect serves multiple purposes to improve your experience. FlixArts uses the information you provide to process your orders. We may send order confirmation emails, and our customer service team may contact you via email, phone, or mailing address if there are questions about your order.
As a customer, you may receive updates regarding our website, promotions, or newsletters. We may also use your preferences and purchase history to help us improve our website design and enhance your shopping experience.
Newsletter Opt-out
If you no longer wish to receive our newsletters or promotional communications, you can opt-out by following the unsubscribe instructions included in the email or by contacting us directly at info@flixarts.com or by calling us at +1 (726) 217-7606.
Social Media Features and Widgets
Our website includes social media features such as the Facebook “Like” button and interactive widgets like the “Share” button. These features may collect your IP address, track which page you are visiting on our site, and use cookies to ensure the feature works properly. These are either hosted by third-party providers or directly on our site, and your interactions are governed by the privacy policy of the respective platform.
Third-Party Sharing
We do not share your personal information with third parties unless explicitly stated in an agreement. There are no instances in which we sell or share your data with third parties.
We work with credit card processing companies to bill for services. These companies do not retain, share, or store personally identifiable information for any purpose other than providing payment processing services. Additionally, we use third-party services like Tawkto for live customer support on our website. These service providers are only authorized to use your data as necessary to provide their services to FlixArts.
Security of Personal Information
Your information is protected during transmission through the use of Secure Sockets Layer (SSL) software, which encrypts the data you submit.
We adhere to industry standards to ensure your personal information is protected, both during transmission and once we receive it. While we take every reasonable measure to safeguard your information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your data, we cannot guarantee absolute security.
If you have any questions about the security of your personal information, please contact us at info@flixarts.com.
Access to Registered Accounts
Customers can access their accounts by signing in to our homepage. Once signed in, you can view your previous orders and information you’ve submitted to our site. You can also update your details through your account profile.
Changing or Deleting Accounts
To cancel a subscription or request the deletion of your personal information, please email us. This will prevent you from receiving further communications about any online orders placed on our site.
We retain your information as long as your account remains active or as needed to provide services. If you wish to cancel your account or stop using your information for service-related purposes, please contact us. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
Cookies and Their Use
Cookies are alphanumeric identifiers that are transferred to your hard drive through your web browser. This allows our system to recognize your browser and store items in your shopping cart between visits.
Most browsers provide instructions on how to prevent the acceptance of new cookies, notify you when a new cookie is received, or disable cookies altogether. However, cookies enable you to take full advantage of our site’s features, and we recommend that you leave them enabled.
We also monitor your IP address to diagnose server issues and manage our website. Your IP address helps gather general demographic information, such as location and service provider. This information may be used to analyze user behavior and site traffic but is not tied to personally identifiable information.
The use of cookies by our partners, affiliates, or service providers is not covered by our privacy statement. We do not have access to or control over these cookies, which are used by our partners to assist with website functionality.
Clear Gifs (Web Beacons)
We use clear gifs (web beacons), small transparent images embedded in web pages, to help us manage site content by tracking the effectiveness of our marketing efforts. These gifs are similar to cookies but are stored on the page itself rather than on your hard drive. The data collected is not linked to personally identifiable information.
Testimonials
With your consent, we may post your testimonial along with your name. If you wish to have your testimonial removed, please contact us.
Links to Other Websites
Our site may include links to other websites whose privacy practices may differ from ours. When you submit personal information to those sites, your data is governed by their privacy statements. We encourage you to read the privacy policies of any website you visit.
Changes to Our Privacy Policy
If we decide to make changes to our privacy policy, we will post those changes on this page, the homepage, or other places we deem appropriate so that you are aware of the information we collect, how we use it, and under what circumstances we disclose it. We reserve the right to modify this policy at any time, so please review it frequently. If we make material changes, we will notify you via email or a notice on our homepage before the changes take effect.
Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights, comply with legal proceedings, court orders, or legal processes.
Questions
If you have any questions regarding our privacy policy or how your information is used, please contact us at info@flixarts.com or call +1 (726) 217-7606.